Returns

Epionce is committed to offering our customers the finest products available.

If you wish to return an item(s) from your online order, please contact us by Customer Service explaining your reason for return, our staffs will contact you shortly.

Please note: Only products purchased from Epionce.com.hk may be returned for refund or exchanged. Any Epionce products purchased from other online retailers or store locations are not accepted for return or exchanged, and must be returned to the original place of purchase.

The FDA defines cosmetics as "articles...applied to the human body...for cleansing, beautifying, promoting attractiveness, or altering the appearance." The majority of Epionce® products described on this website are intended to meet this definition. These Epionce® products and their associated statements have not been approved or evaluated by the FDA and are not intended to be drug products that diagnose, treat, cure, or prevent any disease or condition.

Epionce Ultra Shield Lotion SPF 50, Daily Shield Lotion Tinted SPF 50 and Renewal Calming Cream are considered over-the-counter drug products. They are formulated and marketed pursuant to the FDA’s governing regulations set forth at 21 C.F.R. Part 352.